Javed Khan leads Cisco’s multi-billion-dollar Collaboration business which includes the Webex portfolio of Meetings, Teams, Rooms, Calling, and Contact Center. In this podcast we discuss the WebexOne conference that Cisco hosted earlier this month.
Prior to this position, Javed was running Cisco’s Cloud Calling business. He and his team were responsible for the strategy and execution of product management, development and partner operations for the Cisco Cloud Calling Portfolio. This includes Webex Calling, Cisco BroadWorks-based solutions, Cisco Hosted Collaboration Solution (HCS) and Cisco Unified Communications Manager (UCM) Cloud.
Javed came to Cisco from Symantec where he served as the VP of Enterprise and Consumer Security products. Javed holds an MS in Computer Science and an MBA from the Anderson School of Management at UCLA. When he's not working, he enjoys spending time with his family in the San Francisco bay area.
It’s impressive how much Cisco Collaboration changed in 2020. We can attribute some of this to the pandemic, but more of it goes to Javed Khan. He was promoted to unit SVP and GM mid year and immediately took action to reshape the division’s structure and priorities. The flow of announcements increased soon after, but the new Collaboration (also the new Webex) was unveiled at the December WebexOne conference.
Not long ago, Webex was associated with web conferencing, but the brand and portfolio has expanded. Webex is now Cisco Collaboration’s single brand for cloud-delivered, enterprise communications products and services. This includes applications, devices, and hints of emerging platforms services. For more information on WebexOne, See this TalkingPointz Research Note.
Cisco Webex has been around for a while, and competitive pressures have significantly increased. The option of retreating was presumably evaluated . . . and evidently rejected. At WebexOne, Cisco announced new features, a new unified app, an entirely new CCaaS platform, and new acquisitions. It certainly appears that Cisco intends to defend, grow, and cloudify its communications and collaboration business.
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